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Create applications and services that integrate with the best of Mitel.
Coming Soon - Phase 2 and Phase 3 of the Service Delivery API
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Getting Started

Select the guide that best describes your role.

  • New to APIs

    New To API Logo

    I'm in a technical role and I'm looking for an overview of the concepts required to start working with Mitel's CloudLink APIs.

    Click Here

  • Developer

    Developer Logo

    I am a developer who is familiar with RESTful web services and I want to get started making API calls.

    Click Here

  • Business Owners

    Business Owner Logo

    I'm interested in how the Mitel Developer API Program can create value for my business and empower my customers.

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Mitel APIs

Our APIs cover a wide variety of business needs.

  • Telephone Icon

    Telephony

    • Media

      Media Services API is used to manage calls on both the cloud call control and premise PBX systems.

      View API

    • Presence

      Presence API is used for managing presences. An entity can have a variety of presences.

      View API
  • Chat Bubble

    Messaging

    • Conversations

      Conversations API is used to manage streams (topic based), one-on-one, and group conversations.

      View API

    • Notifications

      Topic based notification system. This service’s responsibility is to distribute notifications over various channels to subscribers.

      View API
  • Administrative API Group icon

    Administrative

    • Admin

      The administration service allows for the management of tenants, users and services which are then provided access to CloudLink platform microservices.

      View API

    • Authentication

      A loosely OAuth 2.0 compliant authentication service used to obtain bearer tokens for use with the CloudLink Platform micro-service APIs.

      View API

    • Service Delivery

      Allows for Distributors to search and read subscription and product details for their Resellers.

      View API

Resources

API guides, tutorials, sample code, best practices, and much more. Get additional help from our amazing community of developers.

  • Guides & Resources

    Guides and tutorials to get you started using the API, information for developing and publishing your apps, and useful technical resources.

    Visit

  • Developer Forum

    Join the CloudLink community to access a wealth of useful information, ask questions, and collaborate with developers and the Mitel team.

    Visit

Integration Examples

  • Mitel Web CRM Connector

    CRM Web Connector Hero

    A CRM embedded web application created by Mitel's Professional Services team that offers screen-pop, call control, click-to-dial, and more.

    View Project

  • Lightweight Screen-Pop

    ScreenPop-Hero

    A lightweight screen-pop application built into your browser.

    View Project

  • Outlook Calendar Call Control

    ScreenPop-Hero

    Set call redirecting rules based on Outlook calendar status.

    View Project