Header Logo

Developer Portal

Create applications and services that integrate with the best of Mitel.
Mitel introduces the Service Delivery API for Mitel Distributors...

Mitel APIs

Our APIs cover a wide variety of business needs.

  • Telephone Icon


    • Media

      Media Services API is used to manage calls on both the cloud call control and premise PBX systems.

      View API
    • Presence

      Presence API is used for managing presences. An entity can have a variety of presences.

      View API
  • Chat Bubble


    • Conversations

      Conversations API is used to manage streams (topic based), one-on-one, and group conversations.

      View API
    • Notifications

      Topic based notification system. This service’s responsibility is to distribute notifications over various channels to subscribers.

      View API
  • Administrative API Group icon


    • Admin

      The administration service allows for the management of tenants, users and services which are then provided access to CloudLink platform microservices.

      View API
    • Authentication

      A loosely OAuth 2.0 compliant authentication service used to obtain bearer tokens for use with the CloudLink Platform micro-service APIs.

      View API
    • Service Delivery

      Allows for Distributors to search and read subscription and product details for their Resellers.

      View API


API guides, tutorials, sample code, best practices, and much more. Get additional help from our amazing community of developers.

  • Guides & Resources

    Guides and tutorials to get you started using the API, information for developing and publishing your apps, and useful technical resources.

  • Developer Forum

    Join the CloudLink community to access a wealth of useful information, ask questions, and collaborate with developers and the Mitel team.


Integration Examples

  • Smart Speaker Reception

    Alexa Speaker

    A smart speaker that can greet your visitors, then let your staff know there's someone waiting for them through MiCollab.

    View Project
  • Lightweight Screen-Pop


    A lightweight screen-pop application built into your browser.

    View Project
  • Outlook Calendar Call Control


    Set call redirecting rules based on Outlook calendar status.

    View Project